Key terms used in the hotel Hosuekeeping department
Housekeeping Status report : A report prepared by the housekeeping department to indicate the current status of each room, based on a physical check.
Preventive maintenance: A systematic approach to maintenance in which situations are identified and corrected on a regular basis. This will help to control costs and keep larger problems from occurring.
Room Status Discrepancy: A situation in which the housekeeping department's description of a room status differs from the room status information at the front desk.
Routine maintenance: Activities related to the general upkeep of the property that occur on a regular basis, This also requires minimal training or skills to perform.
Schedule maintenance: Activities related to the general upkeep of the property that are initiated through a formal work-order.
Turndown Service: A Special service provided by the housekeeping department in which a room attendant enters the guestroom in the early evening to restock supplies, tidy the room and turn down the covers of the bed.
Area inventory List: A list of all items within a particular area that need cleaning by or attention of housekeeping personal.
Frequency Schedule: A schedule that indicate how often each item on an area to be cleaned or maintained.
Non - Recycled inventories : Those items in stock that are consumed or used up during the course of routine housekeeping operations. Non-recycled inventories including cleaning supplies, small equipment items, guest supplies etc.
Recycled inventories: Those items in stock that have relatively limited useful lives but are sued over and over in housekeeping operations. Eg: Linen, uniforms, major machines etc and guest rentable objects.
Par Number: A multiple of the standard quantity of a particular inventory item that represents the quantity of the item that must be on hand to support daily routine housekeeping operations.
Floor Par: the quantity of each type of linen that is required to outfit all rooms serviced on that floor.
Master Key: A Key which opens all guest room doors which are not double locked.
Grand Master / Emergency Key: A Key which opens all guest rooms and doors even when they are double locked.
Guest room key: A Key which opens on one guest room when it is not double locked.
Room inspection: A detailed process in which guest rooms are systematically checked for cleanliness and maintenance needs.
- Front Office Staff Rules and Regulations
- Room Service / In Room dining manager - Job Description
- Babysitting request form
- Download myDBR
- SOP - Housekeeping - Babysitting Service
- Assistant Executive Housekeeper - Job Description
- Concierge - Umbrella borrow log book / tracking sheet format
- Pest Control Log Book / Sheet
- Hotel Lobby Music Recommendations
- would definitely go with light lounge music and...
- How important are the safeties and securities
- How do guests feel about hotel safeties and...
- Opera ver 5 - Income audit
- Hello....Find below list of opera reports....
- Reasons for Guest Returning to hotel
- 1. Anticipates guest's needs during their stay2....
- marketing assignment
- f you could kindly help me by giving me some notes...
- Hotel Owner Representative action plan
- Check out the below Hotel Pre-opening Checklist...
- Protel manual
- Hi All:Checkout the below online link for protel...
- USALI manual
- Hi Abu !What does USALI stands for ?Thanks
- Front Office P&P
- once I get one, I'll let u know :)
- Types of Interfaces for PMS / Hotel Softwares
- Hi Othaman,There are many vendors / companies...