Buffet Service Tips In Restaurant / Coffee Shops

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Tips for Buffet Service in Restaurant / Coffee Shops

1) Assisting a guest at the breakfast buffet

  • Would you like some Orange juice?
  •  Which fruit juice / fresh fruit would you like? This is Kiwi fruit and Sweet lime juice.
  •  This is Assorted Pancakes with Vermont Maple syrup.
  •  This is baked apples.

2) Handling Questions about the breakfast buffet

  • Is the Pineapple juice fresh?

Yes, it is. 

  • Do you have any green tea? 

Yes, we do, Mr. David. May I bring you a cup? Right away.

  • What teas have you got? 

We have Darjeeling Tea, Lemon Tea, Masala Tea, and Jasmine Tea Which tea would you like? 

If the special tea is not included in the buffet price (I’m afraid this would not be included in the breakfast buffet price. Is that all right?)

  • Have you got any (Indian / Ceylon) tea?

Yes, we have. We have Darjeeling tea from India. Would you like some? Right away, Madam.

  • Do you have any Bornvita?

No, I’m afraid we don’t. We only have (cold/hot chocolate). Would you like some? 

Yes, we do. Would you like some? 

  • Have you got any assorted Quiche?

Yes, we do. Shall I bring you some? 

Right away Mr. Jellner. 

No, I’m afraid we don’t. We only have any quiche

  • What’s this?

I’m afraid I don’t know what it’s called in English. I’ll find out for you. Just one moment, please?

  • I’d like some Coffee With Milk, please. Certainly. I’ll bring some right away. 
  •  What’s in the sausages? (Pork/beef/veal/chicken.)
  •  Is the milk fresh? Yes, it is.
  •  Where does the fruit come from? It’s imported from Thailand.
  •  I’m afraid I don’t know. I’ll find out for you. Just one moment, please.

3) If a guest asks for more of a particular food on the buffet

Situation 1: There are more

Certainly. I’ll bring some more right away. 

Here you are, Madam. I’m sorry to have kept you waiting.

Situation 2: There is no more

I’m very sorry. There are no more Fresh Baked Muffins left.

Would you like something else instead? Some croissants / English Muffins instead?
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Since 2011 Setupmyhotel has been helping hundreds of hoteliers around the world. Support Setupmyhotel by becoming our Patron!

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